Audience: Newly hired, licensed physical therapists (PTs)/PT assistants (PTAs)—adult professionals from diverse backgrounds with strong knowledge of physical therapy, but no prior training in the company's 5S Ankle Health Program. 

Problem: Newly hired PTs/PTAs understand general ankle health practices, but are unfamiliar with FK's specific protocol. This can lead to gaps in brand adherence and inconsistent client outcomes. 

Solution: New therapy professionals will complete this e-Learning module to prepare them to work with clients in the 5S Program. The training introduces the five program phases, demonstrates each included exercise with client-specific guidance, and provides instruction on designing personalized maintenance plans to support long-term ankle health. 

Process: Using the ADDIE and SAM models, I analyzed the business problem and target audience to develop clear learning objectives. Collaborating with SMEs, I designed the content flow and chunked materials to align with those objectives, ensuring every training element traced back to an objective. I created a design document and storyboard, incorporating regular feedback from SMEs and stakeholders. After approval, I moved into development, refining the module through multiple rounds of iteration and feedback. The final assessment includes scenario-based questions aligned with Kirkpatrick's Level 2. Another evaluation (at Kirkpatrick's Level 3) occurs 4–6 weeks post-training, with supervising PTs observing learners applying the 5S Program and reviewing their final Sustain plans for accuracy and layout. 

Audience: 16 adult employees (ages 18–62) at Carrie’s Custom Parts, a small business specializing in custom car parts. These learners—4 females and 12 males working in front desk or stockroom roles—have informal knowledge of lifting techniques but lack recent or formal training on safe lifting practices.

Problem: Employees are being injured when engaged in lifting and carrying activities because they are not utilizing proper techniques to complete such tasks. 

Solution: All employees will complete this e-learning module where they will be guided through evaluating whether they can safely lift and carry items unassisted, then equipped with step-by-step instruction on proper lifting and carrying techniques to prevent injury and promote workplace safety. 

Process: Using the ADDIE and SAM models, I analyzed the business problem and target audience to develop clear learning objectives. Collaborating with SMEs, I designed the content flow and chunked materials to align with those objectives, ensuring every training element traced back to an objective. I created a design document, incorporating regular feedback from SMEs and stakeholders. After approval, I moved into development, refining the module through multiple rounds of iteration and feedback. The final assessment includes scenario-based questions aligned with Kirkpatrick's Level 2. Evaluations at Kirkpatrick's Level 3 occurs as periodic supervisor observations of employees during lifting and carrying activities and an 80% reduction in lifting/carrying injuries within one year.